Terms and Conditions

The following terms and conditions apply to all donations made on the Minhaj Welfare Foundation website.

Our Responsibility

If you place an online donation with Minhaj Welfare Foundation we will send you an email confirming receipt of your donation and the details of your donation. Your donation represents an offer to us to which is accepted by us when we deliver a Final Receipt.

Description of items

We will take all reasonable care to ensure that all details, descriptions and prices of donation items appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse donations where item information has been mis-published, including prices and promotions.

Cancellation and refunds

We offer a 7-day refund policy which begins from the date you make your donation. If you contact us outside of the 7-day period, we may or may not refund the donation.

If you wish to contact us about returns or to make a complaint contact info@minhajwelfare.org.

Privacy

Minhaj Welfare Foundation will utilise your data for the promotional activities of its campaigns and projects, your data will not be sold to a third-party. If you wish to opt-out from our communications then please email info@minhajwelfare.org.

Minhaj Welfare Foundation is fully compliant with the Data Protection Act and is a registered data controller subject to all the laws of England and Wales.

Security

When submitting your donation, you are agreeing to allow Minhaj Welfare Foundation to use your personal data for the purpose of processing your donation.

Alteration of service or amendments to the conditions

We reserve the right to make changes to our website, policies, and these Terms and Conditions of Donation at any time. You will be subject to the policies and Terms and Conditions of Donation in force at the time that you use the website, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to donations previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts. Minhaj Welfare Foundation’ charity registration number is 1084057.

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Donation FAQs

Confused about donating? Take a look at our frequently asked questions below:

I'd like to fundraise for MWF, how to I start?

We’re delighted you want to fundraise for us. Your amazing efforts will help us to make sure everyone get's an equal chance at life.

There are so many ways you can get involved, just take a look at our events and check out our fundraising ideas for inspiration. If you’re not sure what’s right for you, then email us from our CONTACT US page, and we’ll be in touch to help you find the fundraising activity that’s perfect for you.

I live abroad - how can I donate to you?

You should be able to donate online in our local currency, your card provider or bank may apply additional fee in exchange or banking charges. There are a number of alternative options:

Visit our CONTACT US page and donate to any of our international partners. Call us to make a payment by phone or get details about a bank transfer or email us for advice.
Donate directly to MWF via www.JustGiving.com and search for your local Minhaj Welfare Foundation Page.They accept a range of currencies, and money reaches us securely.

If you are unable to use any of these methods, please send a cheque in our or your local currency to our office. You can get details of our office form our CONTACT US page.

Please note, bank charges may be deducted from your donation when using this method, so the other options are most cost effective for us.

Where should I send a cheque?

Cheques should be made payable to Minhaj Welfare Foundation and sent to us at the mailing address on our CONTACT US page.
Please note, we do not recommend sending cash through the post.

Accordion Panel

Can you claim GIFT AID on my donations?

Yes, if you are a UK taxpayer, we can claim Gift Aid on donations made online or offline, no matter how large or small. You can find out more about the Gift Aid scheme, and let us know that you’re eligible for Gift Aid here.

I'd like to fundraise online, how can I do this?

JustGiving.com and MuslimGiving.org are the two most popular sites supporters use to raise money for us. They both have some fantastic features, like the opportunity for you to set up your own fundraising page where you can upload photos and share messages about your event. Supporters who use these sites often raise more money than people just doing their fundraising offline.

See our tips and ideas to improve your fundraising.

Are you fundraising on Facebook?

Thank you! If you choose to use Facebook as a fundraising platform, or in order to complement or top up donations for your event, please note we may not be aware of this fundraising activity.

If you raise money on Facebook and want us to acknowledge this, please get in touch; you can email or send us a private message through Facebook.

What will you do with my details?

We’d like to keep you up to date with our work, so may contact you from time to time by phone, email, text or post to let you know how we can support you and how you can get involved with our team. Your details will be kept securely and only shared with the suppliers or partners who work on our behalf or with us to deliver and improve our services.

We never sell or swap your details with any third parties. If you would prefer us not to use your details in this way, call our Supporter Care Hub or email us. Visit our CONTACT US page for futher details

Will I receive an acknowledgement of my gift?

When you donate online you will receive an email confirmation of your gift almost immediately. If you send us a gift through the post or by paying directly into our bank we will also send confirmation by post, unless you advise us that you don’t need one.

Can I leave you a gift in my will?

Absolutely. We’re delighted to receive donations left to us as legacies, and any gift no matter how large or small makes a difference. Find out more.

Can you use my donation for a specific aspect of your work?

Nearly 95% of our income is from voluntary donations, and this goes to provide our full range of aid work. We plan these projects very carefully to meet the needs of people affected by calamity nationally or worldwide. We review our project plans regularly to make sure we are delivering the best value for money and maximum impact.

For this reason we prefer to use donations to fund whichever of our projects are most in need, but if you would like us to use your gift towards a specific aspect of our work we will comply wherever possible. Please contact us to discuss your wishes. You can donate directly to some of our current projects here.

How will you use my donations?

We rely on donations for 95% of our income, and your money will help us to provide a variety of relief that help make sure everyone has a fair chance at life. Find out more about what we do, or see a detailed breakdown of how we’ve spent our income in our annual reports.

Can I donate through the Charities Aid Foundation (CAF)?

Direct donations involve less administration and are therefore more valuable to us. However, if you wish to donate in this way, CAF cheques or vouchers should be made payable to Minhaj Welfare Foundation and sent to our postal address on our Contact Us page. We can also accept donations from any other charity giving account (eg Charities Trust, Stewardship). We are unable to accept CAF cards through our website.

However, you can donate using your CAF card by calling CAF direc.

I need to let you know that my address/name/contact details have changed.

Simply email us or call our Supporter Centre

If you only want to update your address, you can do this online by filling in our Change of address form:

Please enable JavaScript in your browser to complete this form.

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Thank you for contacting MWF. We would like to stay in touch to tell you more about our work and other ways you can help, including opportunities to donate, volunteer or fundraise. Please contact me by (please tick):

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We promise to keep your details safe and never sell or swap them with anyone. Our privacy policy explains how we keep this promise. If you don't want to hear from us, or change your mind about how we contact you, email or call us.

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Do you prefer people to make regular gifts rather than one-off donations?

Long-term donations enable us to plan for the future and ensure money is available where it is needed most, so we can be there for as many people in need as possible.

Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are saving lives.

Make a donation

I have a Direct Debit and would like to increase or decrease the amount, or let you know about my new bank details.

To change you Direct Debit amount or other details, all you need to do is get in touch to infom us through any suitable means from our Contact Us page.

Is setting up a Direct Debit online secure?

Yes, setting up a gift online is also completely safe. Any personal information you enter onto our online Direct Debit pages (including, name, address and bank account details) is encrypted before being sent to us, and recorded on secure servers operated by our regular giving partner.

Our regular giving partner stores your information in a secure environment using industry standard practices. You are then covered by the Direct Debit guarantee. We will write to you to confirm the details of your gift, and only start taking payments from the days of the month you have mentioned. You can amend or cancel at any time.

You can also donwload the direct debit instruction form here, you can send us the completed form and we will process it asap.

Direct Debit Form

Is making a credit card donation online secure?

Yes, our website is very secure. If your bank card is enrolled in the 3D Secure scheme (also known as Verified by Visa or MasterCard SecureCode) you will be asked to enter the password you’ve set up with your bank. If it is the first time you’ve used the scheme you will be asked to create a password. These details are stored by your bank and never by MWF.

Read our Data Protection statement.

When you submit one of our online forms, you agree to us recording your details on our database, so we can provide you with the best possible support every time you contact us.

We will also contact you from time to time by phone, email, text or post to keep you up to date with how we can support you and how you can get involved with our team. Your details will be kept securely and only shared with the suppliers or partners who work on our behalf or with us to deliver and improve our services. We never sell or swap your details with any third parties. If you would prefer us not to use your details in this way, you can email, telephone, or write to us by getting the appropriate details from our contact us page

Our promise to you

You’re part of a huge movement that’s making a real difference to people around the world. You can read our fundraising promise to you on the Fundraising Standards page.

Contact us

Still have questions? Contact Us